At RisebuyFly, we understand plans can change. This policy explains how cancellations, changes, and refunds are handled for flights booked through our service.
All flights booked through RisebuyFly are subject to the fare rules, change fees, and cancellation policies of the operating airline. These vary by airline and fare class, and will be explained to you by your travel specialist before booking.
In accordance with U.S. Department of Transportation regulations, if your booking was made at least 7 days before departure, you may cancel your reservation within 24 hours of booking for a full refund, without penalty.
Cancellations requested after the 24-hour window are subject to the airline’s fare rules. Some fares may be non-refundable; others may allow cancellation for a fee or as a travel credit.
Requests to change travel dates, times, or routes may be subject to airline change fees and fare differences. Contact our support team to process any change requests.
Approved refunds are typically processed within 7–10 business days, though timing may vary depending on the airline and payment method used.
Certain service fees, if applicable, may be non-refundable regardless of airline refund eligibility. This will be disclosed to you clearly before booking.
Cancellation and refund terms for special fare categories (bereavement, military, senior, or group fares) may differ from standard fares and will be explained at the time of booking.
To request a cancellation, change, or refund, contact our support team:
Email: support@risebuyfly.com
Phone: 1-800-XXX-XXXX
Hours: 24/7
If you have questions about these Terms, contact us at:
Email: support@risebuyfly.com
Phone: 1-800-XXX-XXXX
Address: 123 Travel Lane, Suite 100, Dallas, TX 75201
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